Focusales is an online platform that allows to organize and control all the sales process from every company, starting from the first quotation until the client’s purchase.
It was designed with the main purpose of improving the performance of the sales team, so at the end the client will receive a cleaner and easier purchase process.
One of the most important benefits from Focusales are the Management Reports, that makes a summary from everything that happened in the system. This can be analyzed in a global level or in a specific way (from working teams to an special employee) delivering updated and organized information. Besides this reports, it also maintains a historical register with all the data that has been added to the system, making the client monitoring really easy.
In every company there are different roles between the employees and this can be divided up to three different hierarchical levels in the Focusales system. This also allows to create different users so each one of them will have access to the tasks that are assigned to be developed inside the platform. The way of giving the tasks to the different employees is made with a system of smart assignments. This means that the request will be sent to the right person, using diverse characteristics defined for each business area such as the workload or the source of the request.
Focusales can be adapted to the needs, services and products of every company and it also allows to make a monitoring of each quotation, checking the status and also having the possibility to leaving them on a waiting list if it’s necessary or creating an alarm system if the deadlines are not accomplished. It also helps with the payments system because it allows to accept them online, integrating them to the process and quotations.
It’s very important to maintain the same format during all the sales process. This will help the costumer to identify the brand and relate with it. This is why Focusales works with the system eQuotes that allows to generate automatically quotations on PDF, leaving aside parallel documents. This system also develops the different forms that the costumer has to fill, the same ones that will help to give him a fast and organized response.
Besides all this, Focusales works 100% with the system Cloud Computing, and its benefits are the availability, scalability and security. It is reachable from any place and at any time. Along with this, the API that Focusales uses connects the different systems from one company avoiding the information and work replication.
Some of the examples of the companies that use Focusales in Chile are Viajes El Corte Inglés, Assist Card and Cecosud.